How it works
A booking already exists. We move it to someone who can use it.
No inventory is created here. Every listing is a real reservation someone has already paid for, and every transfer depends on the supplier agreeing to reissue it.
Buying
What happens when you buy
Five steps, and you always know which one you are on.
- 01
Find a booking that is genuinely available
Everything listed has been confirmed with the supplier within the last few days. The date we last checked is printed on every page.
- 02
Pay once, in full, into a held account
Your money is held by Transfer Travel. It is not passed to the seller at this point, and the seller cannot see your payment details.
- 03
Give us the traveller details
Names exactly as they appear on passports, plus anything specific the supplier requires. A named case owner handles your transfer from here.
- 04
The booking is transferred into your name
The seller transfers the booking into your name with the original supplier and uploads proof of the change. We check it, tell you, and save the proof in your account to view and download. The seller is only paid after that.
- 05
If the supplier refuses, you get your money back
Everything you paid to Transfer Travel, within five working days. Any supplier name change fee is shown on the listing before you pay. You are never left holding a booking you cannot use.
Selling
What happens when you sell
Most sellers come to us after a supplier has already said no to a refund. We start by telling you honestly whether a sale is even possible.
- 01
Check whether your booking can be sold at all
Two separate permissions are needed: the supplier must allow a change of traveller, and must allow that change to be part of a sale. Our checker asks the questions that matter before you spend time on a listing.
- 02
Send us the confirmation
We read the original paperwork, match it against what you have told us, and write the listing with you. Your surname, address and booking reference are never published. The standard listing fee is £14.95, refunded when your trip is sold. When your listing is approved and your trip sells, we'll refund the listing fee from our commission of the sale price.
- 03
Set your price, or let us suggest one
We will tell you what comparable bookings actually sold for, and what the realistic proceeds are after the fee. You are never obliged to accept our suggestion.
- 04
You transfer it, we check the proof
When your booking sells we tell you in your account and by email, with the buyer's details. You change the name with the original supplier, then upload proof of the change in your account. We check it, share it with the buyer and release your payout. Questions from buyers come through us.
- 05
You are paid on a date you knew in advance
The payout date is shown on your listing before you accept an offer, and it does not move without your agreement.
Checks
What each badge on a listing actually means
A badge is a statement about a specific check, not a general reassurance. If a check has not been completed, the listing says so.
Seller identity checked
Government photo ID matched to the account holder and to the name on the booking.
Booking evidence reviewed
A member of our team has read the original confirmation and matched the dates, party and price shown here.
Supplier transfer approved
The supplier has confirmed in writing that this specific booking may be transferred to a new traveller, and that resale is permitted.
Balance settled
Nothing further is owed to the supplier before travel.
Two permissions, not one
A great many travel bookings allow the traveller’s name to be changed. Far fewer allow that change to happen as part of a sale. Airline conditions of carriage in particular often permit a name correction while expressly forbidding resale of the ticket. We treat these as two separate questions and we will not publish a listing until both have been answered in writing for that specific booking. It is the single biggest reason we decline inventory.
Two permissions, not one. Transfer and resale, both in writing.
The rule we never bend