Eligibility

Can this booking actually be sold?

Two separate permissions are needed: the supplier must allow the traveller to change, and must allow that change as part of a sale. These seven questions establish where you stand.

Question 1

What kind of booking is it?

Accommodation transfers most easily. Flights are the hardest, because a name change and a resale are treated differently.

Question 2

Is the booking paid in full?

A balance still owing does not rule out a sale, but it changes how the money is handled.

Question 3

Do the terms allow the traveller's name to be changed?

Look for 'name change' or 'change of guest' in your confirmation or the supplier's booking conditions.

Question 4

Do the terms say anything about resale?

This is the one most people miss. A supplier can permit a name change and still forbid selling the booking on.

Question 5

How long until travel?

Most suppliers refuse name changes inside 14 to 45 days of departure.

Question 6

Can you provide the original confirmation?

We read the paperwork before anything is published. No confirmation, no listing.

Question 7

Is the booking in your own name?

If you booked on behalf of someone else, we need their authority too.